Refund policy

Return Policy

Thank you for purchasing our product. We value customer satisfaction and aim to provide high-quality products.

We only accept returns if the product arrives damaged or defective. To be eligible for a return:

• The damage must be reported within 7 days of delivery.
• Customers must provide clear photos or videos showing the damage.
• The product must not be intentionally damaged or misused after delivery.

If your return is approved, we will offer either:

• A replacement product, or
• A full refund

We do not accept returns for:

• Change of mind
• Incorrect orders made by the customer
• Normal wear and tear
• Minor packaging damage that does not affect the product itself

To request a return, please contact our support team with your order number and proof of damage.