Contact information

Contact Information

If you have any questions, concerns, or support requests, please contact us using the information below.

Customer Support

Email: info.silkmura@gmail.com
Live Chat Support: Available through the chat box on our website
Business Hours: Monday – Friday, 12:00 AM – 3:00 PM

Response Time

We aim to respond to all inquiries within 1–3 business days.

Return & Damage Claims

For damaged product claims, please include:

• Your order number
• Photos or videos showing the damage
• A brief description of the issue

Business Information

Business Name: silkmura
Location: Latvia, Rīga

Thank you for shopping with us.